Patient Participation Group

Please click the link below to complete our survey. 

Practice Survey 2012 

Questions for this survey were developed together with our Patient Reference Group (PRG). We will publish the results here, and discuss the findings with our PRG. Action plans generated from this discussion will also be published here on our website. We intend to keep you informed at every relevant stage.

The Patient Participation Group was created by Manor Farm Medical Centre to encourage patients and the local community to contribute towards the successful running of your practice.

Doctors and staff at your surgery desire to provide the best possible service, within the stipulations of our contract with the Department of Health, and financial constraints.

We are accountable to you. We own our business and intend to help the practice, and its population, grow over time. We invest profit into the practice.

'Darzi-Polyclinics' would probably be owned by large companies, with shareholders, and turnover would probably be high, however this would mean the UK would lose a unique service unparalleled anywhere in the world.

This group allows us to inform you of the pressures we are under, but more importantly, helps our patients to advise us on their needs, and how their practice is run.

The group meets three or four times a year, and a member of staff from the practice is always present.

Here are some examples:

1. Medical education - A doctor from the practice could talk about a topic of interest (for example Diabetes, Acupuncture, Depression).
2. Fund raising - Money to improve services is always greatly appreciated, and could be used for a number of initiatives including surgery equipment, home delivery and transport services, or even blood test machines for patients on Warfarin.
3. Lobbying - Petitions and letters to ministers can help to influence services in your local area.

Please contact Carol Bantick, our practice manager, to find out more about the Patient Participation Group.