Welcome to Manor Farm Medical Centre.
Monday to Friday
8.30am - 6.30pm
(Dispensary closed 12.30 - 2pm)
Monday 6.30pm - 7:15pm
Monday / Wednesday / Friday
Monday / Thursday
9.00 - 11.30am
Extended opening hours
Manor Farm Medical Centre is offering extended opening hours on a Monday.
If you need a routine appointment and are unable to make an appointment during the day (e.g. if you are working), you can make an appointment between 6:30pm and 7:15pm on Monday evenings.
How do I make an appointment?
A full appointment system is employed but urgent cases will be seen the same day. We will do our best to keep to the appointment time, but emergencies do occur. Children under 16 should be accompanied by an adult. If you cannot keep your appointment, please inform us.
Whilst the practice will endeavour to fulfil your request for a particular doctor, it might not always be possible and if this were to be the case, an explanation would be offered.
Appointments can be made online.
How do I contact my doctor?
All consultations are by appointment which can be made in person or by telephone between 8.30am and 6.30pm. Where possible the appointment will be with your own doctor. Patients who need to be seen urgently will always be seen at the end of evening surgery. Some problems can be resolved over the telephone.
How do I obtain a home visit?
If you are too unwell to visit the surgery, please ring before 10.00am where possible, with full details. Please remember that several patients can be seen at the surgery in the time that it takes to do a home visit. Home visits are at the discretion of your doctor. Please do not ask your doctor to call unless the patient is genuinely too ill to come to the surgery. A rash or temperature does not prevent patients coming to the surgery and will not endanger others. Simply tell the receptionist on arrival.
How do I obtain test results?
These may be obtained by ringing (01760) 721786 after 2pm.
The receptionist may then inform you of the result, or she may ask you to arrange an appointment with your doctor to discuss your result.
It is practice policy only to give results of medical tests to patients over 16 and to the parents of those below this age.
These will be dealt with as soon as possible at all times:
During the day (8.30am - 6.30pm) Swaffham (01760) 721700
At night and at weekends (6.30pm - 8.30am) 111
In life-threatening emergencies such as severe bleeding, collapse, unconsciousness and severe chest pains, telephone 999.
What rates as a medical emergency?
For any of the following, attend the nearest accident and emergency department or call 999 for an ambulance:
- Chest pain (if suspected heart attack,
call an ambulance at once)
- Heavy blood loss
- Suspected broken bones
- Severe breathing difficulties
- Head injury
- Deep wounds - eg stab wounds
NHS Timber Hill Walk-In Health Centre, Norwich
Telephone: (01603) 611786
Norfolk’s Walk-in Centre (WIC) is there to help with minor injuries, illnesses, emergency contraception and health advice. The Timber Hill Walk In Centre is located in the Castle Mall in Norwich town centre.
No appointments are necessary.
Opening times are:
7.00am to 9.00pm 7 days a week